SIlverlock FAQ

Affected Products: Silverlock

What happens if my computer or database is stolen?

We use industry standard AES encryption to store your data. Even if someone steals your computer or your database it cannot be accessed without your master password. Not even Petroules can access your database.

Is my database safe in the cloud?

As mentioned above, your database is secured with military-grade 256-bit AES encryption and is safe to store in the cloud. Our customers have full control of their data and the cloud is always an option.

What happens if I forget my password?

Unfortunately, if you forget your Silverock password your data is lost. This is one of the many reasons Silverlock is so secure. If you think you might forget your password, we recommend writing it down on a piece of paper in a sealed envelope and placing it in a safety deposit box at your local bank - NEVER in your wallet or in your home.

When will Silverlock be available for other platforms?

Silverlock is in the process of being ported to other platforms and will be available for iOS and more beginning in Fall 2014. Feel free to subscribe to our newsletter on our website (located on the footer) to learn more about new products, updates, and product discounts.


Last modified: 2019-05-24 06:05:26 UTC